Hours:
Monday - Friday: 8:00 AM - 4:30 PM
Phone: (440) 585-3700
Fax: (440) 585-3220
Address:
30435 Lakeshore Blvd.
Willowick, OH 44095
FirstEnergy Releases Community-Specific Estimated Restoration Times; Power Now Restored to Nearly 90% of Illuminating Company Customers Impacted by Historic Storm
Thanks to around-the-clock hard work by more than 7,500 storm responders, FirstEnergy announced that nearly all customers will have power restored much sooner than the original global estimate of Wednesday, Aug. 14. To date, power has been restored to nearly 90% of Illuminating Company customers, with less than 35,000 remaining without service.
Listed below are the Estimated Times of Restoration (ETRs) by community in impacted counties. Customers with outages in communities that are not listed can view their current individual ETR by logging into their account at firstenergycorp.com or texting STAT to 544487 if they are registered for text alerts. Most of those customers are expected to have power restored sooner than the ETRs in the lists below, though a small number of customers in areas with more extensive damage may extend further into the week.